Dear Addy: Project CALLS 2

Dear Addy,
I’m having trouble with my health insurance, which is making it difficult to manage my bleeding disorder. What can I do to make my concerns heard?
Help Wanted

Dear Help,
Thank you for reaching out to HFA about the trouble you’re having with your health insurance. You are not alone in your concerns. In August 2015, HFA launched Project CALLS (Creating Alternatives to Limiting and Lacking Services) after hearing from several community members about the challenges they were experiencing accessing care due to limitations or mandates set by their insurance company. Read what others have reported here.
CALLS is an opportunity to advocate for yourself and the bleeding disorders community. Here’s what you can do now to report your insurance issues:

  • Complete the Project CALLS form online
  • Speak privately with a trained HFA staff member by calling 202-836-2530
  • Email the Project CALLS team
  • Have HFA contact you

By participating in CALLS, you will help your fellow community members and receive a Patient Insurance Log Book to keep records when you are communicating with your insurance company.
HFA needs to hear from you about health insurance issues to understand how insurance industry policies are affecting the bleeding disorders community. The more data we collect, the more information we will have to build a case for change on a national, state, and local level with legislators, regulators, and private payers.
Have a question? Click HERE. Your name will be changed in the response.
HFA frequently receives questions from the bleeding disorders community related to advocacy issues. The questions often impact the entire community. In an effort to reach the largest audience possible with our responses to these widely applicable questions, HFA developed “Dear Addy.” Questions submitted to this column are edited in order to protect privacy and should be considered educational only, not individual guidance.