Project CALLS

Complete the form online

You are not just a number鈥攜ou are part of a community that cares!

As a member of the bleeding disorders community, you know that navigating the insurance maze can be a challenge. Wouldn’t your life be easier if providers understood the challenges you face when trying to access medications and services? You are not alone!

If you have been experiencing issues with your insurance company, we want to hear your story!

Project CALLS [Creating Alternatives to Limiting and Lacking Services] is an opportunity for you to share your story while helping the entire bleeding disorders community.

Project CALLS is designed with a personal touch in mind. As a participant you will speak privately with a trained member of the HFA staff about your insurance issues. Depending on your preference, you may call the number below, send an email using the link, or complete the form to be contacted.

Through your participation in Project CALLS, HFA will collect stories from the bleeding disorders community across the country, collate the data, identify trends, and use the information to build cases for change.

If聽you or a member of your family have been:

  • Denied services or have received an exception,
  • Forced by an insurance company to “fail” on a product before being allowed to use the product of your choice,
  • Mandated to a pharmacy that is not meeting your needs, and/or
  • Forced to go through a lengthy pre-/ prior-authorization process,

Project CALLS is for you!

Read the most recent CALLS report here!聽

Read the First CALLS Report here

Read the Second CALLS Report here

Read the Third CALLS Report here

Read the Fourth CALLS report here

Share your story through this very important initiative and be a part of a community that cares!

Complete the form online

Have HFA contact you

To contact us directly about your insurance issue, please call (202) 836-2530 or email






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