Page 4 - HFA Dateline 2014 Q1 Spring

ing disorders, and until there is a record of the pattern, it is very difficult to work on a solution . The goal is to educate the insurer so steps can be taken to improve policies for the future . Doing so will not only help you, but others who experience the same TAKE ACTION situation . TAKE ACTION One way to get on record and advocate for your needs is to file an appeal and/or grievance with your insurer . Grievance = To express concern or disagreement with some aspect of your coverage or how you were treated . 1. Learn about Appeal = An attempt to get a different result to a decision Specialty Tiers that your insurance company has already made about your care, payment, service limit, choice of provider, etc . Appeals generally must be made within certain time 2. Share Your Story frames . Please tell HFA about your experience with a denial of service 3. File a Grievance or denial of payment for a service and what you did about it! While we cannot file an appeal or grievance on your behalf, we or Appeal do monitor denials of services and payments happening across the country and advocate on the community’s behalf to make Visit www.hemophiliafed.org these denials a thing of the past! n n Your Voice, Be Heard. for more information! http://appeals.hemophiliafed.org SUMMER INTERNSHIP DEADLINE EXTENDED Apply for our summer policy APRIL and advocacy internship! 15 Apply today at www.hemophiliafed.org 4 Dateline Federation | Spring 2014