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PROJECT
CALLS
C A L L Sreating lternatives to imiting and acking ervices
If you have been experiencing
issues with your insurance company,
WE WANT TO HEAR
YOUR STORY!
You are not just a number; you are part of a
community that cares!
Project CALLS is designed with a personal touch in mind. As a participant you will speak privately
with a trained member of the HFA staff about your insurance issues. Depending on your preference,
you may call the number below, send an email, or complete the form to be contacted.
Through your participation in Project CALLS, HFA will collect stories from the bleeding disorders
community across the country, collate the data, identify trends, and use the information to build
cases for change.
If you or a member of your family have been:
• Denied services or have received an exception,
• Forced by an insurance company to “fail” on a product before being allowed to use the
product of your choice,
• Mandated to a pharmacy that is not meeting your needs, and/or
• Forced to go through a lengthy pre-/prior-authorization process,
Project CALLS is for you!
To contact us about your insurance issue,
please call (202) 836-2530,
email projectCALLS@hemophiliafed.org,
or visit www.ProjectCALLS.org
