HFA’s COVID-19 Relief Program closed 10/31/21. For households facing urgent financial need related to COVID (housing, utilities, transportation), please submit a referral through Emergency Assistance and our staff will discern if they are eligible聽to apply for Emergency Assistance. Or see below for alternatives.

  1. HFA鈥檚 Helping Hands programs (Emergency Assistance, Items Assistance, Inhibitor Support, and Disaster Relief) provide a critical safety net for bleeding disorders families facing financial crisis. For details, visit the Helping Hands webpage or consult this chart for an overview of the core programs. If you have a question about our programs, email us at
  2. HFA’s Patient Assistance Portal includes several resource guides, including one for Financial Assistance. State and local government websites,, and your area-specific website or hotline are excellent resources for finding local programs for COVID Relief, housing, utilities, childcare, and food.
  3. The NORD (National Organization for Rare Diseases) COVID-19 Assistance Programs are designed to provide assistance to the rare disease patient who has been directly impacted by the COVID-19 pandemic (e.g. job loss, reduced work hours, quarantine, etc.). Click the link and scroll down the page to see eligibility guidelines
  4. Financial Resilience Centerfrom the National Disability Institute offers tips for money management during the COVID-19 pandemic plus information about stimulus funds, employment, unemployment, public benefits, housing, food, and more. Users can get free聽financial counseling or coaching.
  5. FEMA is providing funeral assistance for deaths related to COVID-19.

The COVID-19 Relief Fund has served more than 650 unique households with more than 865 bills totaling $525K. Referrals have come from caring professionals from more than 500 unique organizations. Thank you again for your service to our shared community!

-HFA Services Team


As COVID-19 threatens the livelihood of families across the U.S. who are part of the bleeding disorders community, the need for a national resource to apply for and receive emergency financial assistance is paramount. In response, we created the HFA COVID-19 Relief Fund as a restricted fund within the Helping Hands program.

We are providing financial relief for members of the bleeding disorders community who are grappling with a significant loss of income due to COVID-19 and have urgent need. The fund will provide emergency financial assistance聽for payment toward essential household bills such as mortgage, rent, water, electricity, phone, or car payment. If the application is approved, the fund will cover the exact cost of the bill(s), up to $750 per household.


You can make a difference in your community today.



  1. Who is eligible to apply?
    Applicants must meet the following criteria:
  1. The applicant has a bleeding disorder or lives in the same physical household as a person with a bleeding disorder.
  2. The applicant resides in the U.S. or a U.S. territory.
  3. The household income has decreased because of the COVID-19 public health crisis.
  4. The household is unable to pay one or more essential household bills (mortgage, rent, water, electricity, phone, or car payment) because COVID-19 has decreased financial resources.
  5. The household has not previously received $750 from the COVID-19 Relief Fund. If the household has already received $750 from the Fund, and the household is facing dire circumstances (e.g. eviction notice, utility shutoff notice, $0 income for extended period), referrals will be reviewed on a case-by-case basis with no guarantee of approval.
  • Who can refer an applicant?
    Applicants must be referred by an eligible referrer who serves the family in a professional capacity. We do not accept self-referrals. Eligible referrers include:
    鈥 Physician, nurse, or social worker from a Hemophilia Treatment Center or other healthcare organization that cares for the person with the bleeding disorder
    鈥 Representative from a national, regional, state, or local bleeding disorder organization
    鈥 Homecare/pharmacy representative
    鈥 Referrers cannot be a relative or employer of the applicant
  • What does the process look like?
    Referrers will complete our online referral form.* Make sure your referrer has information needed for the referral, as the more information they submit online, the quicker our follow-up call will be. Required information can be found here. Once a referral is received, an HFA staff member will call the applicant to confirm information and complete the application. Staff will also share additional resources that may help the household during this time. If and when your application is approved, HFA will issue payment toward the bill.
  • Is the process confidential?
    Yes. We take great pride in maintaining confidentially with our applicants and will be using the same approach that we鈥檝e taken for the past 24 years with our Helping Hands program.
  • How long does this process take?
    It depends on the volume of referrals on any given week. Referrals are received on an ongoing basis and our follow-up calls are made in the order referrals are received, usually within 10-15 business days of referral.聽 You can expedite the process as a referrer and applicant by submitting a complete referral; submitting a copy of the bill with the referral; answering calls, emails, and/or texts; and making sure your voicemail box is set up and working!
  • Where does the payment go?
    If the application is approved, funds will be paid directly toward the bill (payment to landlord, utility company, etc.) so you get quick relief.

*A referral indicates permission to contact both the applicant and the referrer. We will be in touch with the referrer or a local professional about any safety issues raised in our phone interview.


We know from experience that families facing financial hardship right now will have a long road to recovery鈥攁nd every helping hand they receive will mean less debt, more food on the table, and more capacity to focus on what matters most: the health of their families. If you have resources to share with families in need, we welcome your participation, too!

You, too, can make an impact today.



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