Helping Hands: Items Reimbursement

Items Reimbursement assists individuals in the bleeding disorders community with the cost of medically necessary items. HFA understands the enormous financial impact of managing a bleeding disorder and provides this assistance to the community. Helping Hands reimburses community members for durable medical equipment and items including:
• Protective Gear
• Braces and Supports
• Walking Supports
• Heating/Cooling Items
• Medical IDs
• Fitness Support

Approved List of Items

Eligibility Requirements:

• Eligible households must include at least one member with a diagnosed bleeding disorder
• Must be able to provide proof that requested item is medically necessary for the care or management of diagnosed bleeding disorder
• Must demonstrate financial need

Steps To Apply:

1. Complete a Helping Hands referral online (click red button). Referrals can be submitted by the applicant or a professional representative**  in the bleeding disorders community (healthcare provider, social worker, homecare/specialty pharmacy, local bleeding disorder organization). If the need is urgent, please specify why and when needed.
2. Obtain written documentation showing proof of diagnosed bleeding disorder from a healthcare provider (doctor, nurse, physical therapist). Documentation can be in the form of a letter, medical visit notes, or this medical verification form. 
3. Obtain written documentation from a healthcare provider (doctor, nurse, physical therapist) stating the specific request and how it will support the patient’s bleeding disorder treatment.  Applicants can utilize this medical verification form.  If the patient cannot afford the item upfront for reimbursement, Helping Hands staff may be able to purchase the item. Please be as specific as possible about the item needed and include link for online purchase, order form, etc.
4. Provide a copy of item invoice/detailed receipt for reimbursement. This can be uploaded or emailed to helpinghands@hemophiliafed.org.
5. Once the referral and is complete and all documentation received, a Helping Hands staff member will contact the applicant to collect/confirm application information and convey the approval decision. This process is generally completed within 30 days. Referrals are reviewed in order received unless an urgent need was specified in the referral.

HELPING HANDS REFERRAL FORM 

AUGUST 2019 UPDATE: We are currently experiencing an incredibly high volume of referrals to HFA’s Helping Hands Items Reimbursement. We are working through requests as quickly as possible, but please note that applicants may experience delays in application processing due to the high volume.

*Please contact HFA at 202-675-6984 or helpinghands@hemophiliafed.org with any questions.
**A referral indicates permission to contact both the applicant and the referrer. We will be in touch with the referrer or a local professional about any safety issues raised in our phone interview.